Tag Archives: law

A Standard Operating Procedure for Strategic, Security, Emergency, Disaster & Event Management Planning.

23 Apr

A Standard Operating Procedure for Strategic, Security, Emergency, Disaster & Event Management Planning..

A Standard Operating Procedure for Strategic, Security, Emergency, Disaster & Event Management Planning.

22 Apr

STANDARD OPERATING PROCEDURE FOR STRATEGIC

Emergency & Disaster, Event Management Planning.

CONFIDENTIAL

No portion of this document may be used, sold or otherwise reproduced or disseminated for any other purpose as what it was initially intended for, no person has any rights to this document, and it is not considered a public document, no one else will be considered a rightful user. All rights to this document in terms of the Protection of Information Act, 1982 83

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This article is aimed at those who want to arrange a huge event, and need some more than just the basic info on how to and what to do… This article will serve as a practical guide, for those who will concern themselves more with the security, emergency and disaster management aspects of any event.

I have found that by only following a textbook formula one can’t ensure continued safety, and readiness, at any type of event and for a simple reason: in any dynamic situation, performance is fundamentally relative, and becomes absolute at the point where we have no competition. Then, we dance to our own tune, and at our own pace. What am I getting at? With events you have one of every discipline, and each stick to its own. No two entities compete directly, and therefore they don’t have to perform at their peak. In fact, lasting performance of exceptional quality is largely a mental picture, a perception; a statistical anomaly. The simple fact is that no formula can guarantee continued sustainable performance, at least not in a competitive business environment where everything has a life cycle.

So, when you hire a security company, by referral, and they come highly recommended, don’t rest on your laurels either, and just assume they will perform same or better that what was expected. Things change fast; key people resign, owners sell companies, or they just get cheaper labour, or less qualified, especially when their popularity grow, and they become over stretched by the demand. This applies to all your potential service providers, especially in the events industry, those that you will be dealing with during any event need some credit. Credentials are a must then, and referrals say something more, specifically the latest, they say in this industry you are only as good as your very last performance…and it stays true.

The belief that strategic choices only made in the boardroom will directly affect the quality of a business concept, especially at grassroots level, and then the world if it is properly implemented. Where its success equates directly to the results of great planning, especially project or either strategic, is totally flawed.  Any plan is only as good as the first few minutes it was written in, and then immediately implemented.

As more and more time lapse,  between the conception and implementation time frames, then naturally, the more time you put between planning and execution, the more the variables change, and keep changing. Thus, planning never the less remains an indispensible part of  any great endeavor, and an ongoing effort, either way it remains indispensable. The results of planning will only be reflecting the degree of precision and good decision making, and then only how effective it was executed under conditions of ambiguity that tends to change the shape of things in the heat of battle, at the instance where we go over to action, and execution, it is only then that we really see the true factors that impact on our plan, those things just outside our control, only when we hit the ground running, do we feel what we are running on, the grass, or stones for the first time. Change and influences ( both internal as well as external) will always, certainly, be the factors we cannot gauge with perfect certainty, if one thing changes, then everything normally follows on, and then it tends to change the overall plans perspective.

Strategic event management; is described as organised chaos in motion; choice is inevitably an exercise in decision making under conditions of uncertainty, of which the objective is not to find workable solutions only, and to guaranteed success, but rather to improve the odds of making it all the way without serious incidents, accidents, emergencies, and disasters,  through a thoughtful consideration of factors and influences that could mitigate them, or render then nun and void. Strategic event management and planning,  should never just be focused on gain, and rewards, the big compensation. Where event management companies focus only on reward, and rewarding executives for being lucky, and getting an event done, and pulling it off, without having had a fraction of what the law, requires, and otherwise stipulated, then as we all know somehow luck tends to run out at the most crucial point. The people die… Then only do we see the true value and necessity for security, emergency and disaster management and mitigation strategies.  We need something different added to our strategic focus, especially where people in large numbers are concerned.  Then we need a structure, some STANDARD OPPERATING PROCEDURES, for all to see, and follow during EVENTS.

Many countries have legislation in place, however more still doesn’t, that cover events from cradle to grave. Still, even with legislative compliance in place, you can never be sure that every event will comply 100%, and the first place they cut corners is on safety, security, and disaster mitigation. It is still just a bare minimum standard of security.  The very uniqueness and nature of events makes it very unpredictable, even at the best of times. The problem with this is, we deal with people, and aspects like liquor use, drugs, guns, crime, political issues, could be the catalyst for something better and bigger to follow. The other aspects are unseen; adverse weather, exposed electricity, structural failures, fire, arson, gas explosions, lightning, flood water, sinkholes, etc…

Therefore, we need to opt for self organisation and true professionalism…when planning and designing major events…

Firstly we need to familiarise ourselves with the industry and their acronyms. Continue reading

I am Changing the Corporate Culture Come Hell or High Water!!!

1 Apr

The number one element of business survival in the very near future will be the ability to influence your own corporate culture.

This aspect some predict will become the life blood of all organisations in the near future others say it’s already becoming a critical indicator informing production and profit margins.

How farfetched an idea that corporate culture can make or break a company, really?

Maybe we should look at the bigger picture, and only then draw some distinctions that will inform us as to how close to home this will peg, if it is truly, or will become a reality beckoning.

Don’t compete with internal rivals, take the initiative with labour, lead them around by the nose, or they will you.  Make them irrelevant. Labour has a voice, but when this voice become a political one you are in for hard times. If you have internal rivalry from labour elements, then it’s time to take the bull by the horns, and shake some sense into him. When labour mobilizes and politicise issues, then it’s because they need leadership, and have take the intuitive from you, because of a lack of leadership. The signs and symptoms are really obvious; they will start threatening, then withholding service, and then demanding, intimidating and then open confrontation and even violence will ensue.

Easier said than done, or is it? Companies have long since engaged with employees in head to head engagements on wage for labour issues. Better working condition and other labour issues, to name but a few.  Since we have become unionised and labour rights inclined we have lost most of our grip on the employees, and have had to find alternative methods of getting the most out of our employees. This is not what this article is about, it’s about creating a sound, normative culture…that will serve both side well, labour and employer. But there needs to be a natural order, balance and respect in place before these action can take place.

This is a huge paradigm shift.

In order for this to happen we have to grip the organisation by the jugular; and create a new value curve. That will influence how we manage and influence corporate culture. We need to address a few points in order to be in a position to address corporate culture…

By examining the value curve we embrace;

  1. Reduce the factors that dictate the power balance between employer and employee;
    1. By looking at best practices
    2. Industry standard
    3. Mitigation of identified risk elements; strikes, layoffs, HIV aids, socio economic, political issues, and public transport etc internal and external influence, must be identified, prioritised, and address as best possible.
  2. Create the factors that will give us leverage and the initiative to deal with all aspects of labour.
    1. Enforce discipline as a matter of daily order and function – consistently and fairly
    2. Offer benefits no one else can equal
    3. Opportunities for growth
  3. Raise the standards and reward accordingly
    1. Incentives, overtime, bonuses, performance bonuses, time off etc
  4. Eliminate waist, and factors that contribute to friction
    1. Email and telephone abuse
    2. Late coming etc..
    3. None performers, slackers, bottom feeders
    4. Raise the bar – raise the pay grading
    5. Define what is a job well done
    6. What is expected and how will one be rewarded and appraised, on paper.

Creating a new value curve; emits new hope. People need hope to cope with the daily reality; they need to feel that they amount to something greater than them, and are part of its creation. The value curve creates focus on critical under currents that effect how culture in the company grows and flows, into production, and leadership.

Then no one can  ride management like a rodeo horse;

In order to break with tradition, you need to create focus; all employees must come face to face with their new reality, and start absorbing it and living it, one bump at a time. Don’t let anyone hypothesise and dramatize any aspect. You tell them how it is, will be, and has to be. No funny business. Then you surprise them and show them what can be done how to do it and how to get the results… face it people, seeing is believing.  Get them out of denial and onto solid ground, let them see their feet again, so that they know they can stand, on their own two feet, and walk, let alone run. What this implies is, let people solve their work station problems themselves; you have to give control here to get control at the higher tiers back – culture.  There is always a need to revise and review strategy – never get stuck in conformity. Even if we manage by statistic and statically everything is 100%, get down to the ground and gain the experience that inform the statistics to make sure it’s a true reflection…

It’s all about perception management; closing the gap between where we were, and where we want to be, takes effort. Labour is renowned for employing guerrilla tactics, and using their “wear them down strategies”, by stone-walling and delaying all forms of change and implantation, except as much.  These good initiatives, reasoning being people will lose their perceived power, as leaders and unions. Then all is lost they own us again… as i said; it’s all perception and denial…

In summary, take care of your “life blood”, your corporate culture, and play the political game, if not it might take care of you in unexpected and challenging ways…

Now – Read the book or Ebook; Read more in my new book Strategic Management, The Radical Revolutionary Strategic Management Matrix for Predators by Reinier Geel, now available at Trafford;http://www.trafford.com/Bookstore/BookDetail.aspx?Book=339320

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